Frequently Asked Questions
Have a question that's not answered below? Give us a call at 800-994-0960 or fill out the form here.
Your closest PROLine dealers is us here in Milton, New Hampshire. We build our trailers here and sell them strictly factory direct out of our facility in Milton, NH. But just because we're far away doesn't mean you can't have one. We've had customers travel from all across the country to pickup our trailers and often times we can even help find more than reasonable shipping rates.
We have no dealers and are not looking for any dealers. We strictly sell factory direct. See below.
In our time of making trailers we've found that "trailer dealers" typically only try to sell what they have sitting on their lot. Here at PROLine we pride ourselves on selling the right trailer to the right customer so it's best our customers contact us directly to help them get into the perfect trailer for their needs. Being the manufacturer we're just as happy to custom build a trailer for someone as to sell them one off our lot. It's all about identifying and meeting our customer's needs then exceeding their expectations.
Yes, we get this question on both ends of the spectrum. If you find our trailers expensive, odds are you're either comparing it to a steel trailer (which would be much less expensive than ours) or another aluminum trailer without the same great features that we put standard on all of our trailers. Go ahead, price out that same enclosed aluminum trailer with the features we give you standard on most of our trailers (Dexter Torflex Axles w/ EZ Lube Hubs, galvanized wheels, radial tires, LED lights, 3/4" flooring, quality side doors, ramp doors with spring assists, roof and walls on 16" center, all aluminum & fully welded tubular frames, etc). You'll find that we're priced right in line and often times quite less.
If you've found that we're quite a bit less the answer to that is simple. We sell factory direct so we're cutting out the middle man. We get to build you a better trailer at a reasonable price. Win-Win.
To learn more about what makes PROLine's trailers different click here.
Lead times typically keep us out anywhere between 3 and 6 weeks but can be longer. If you need a trailer in a hurry please check out our inventory page to see what's currently available. Also, don't be afraid to call because we're always building trailers to have in inventory and may be building exactly what you need.
No. PROLine Products LLC is based solely in Milton, New Hampshire and has been since we first opened in 2002. We have no affiliates, dealerships, or other outlets.
Give us a call or e-mail us and either Tom or Aaron will generate a quote for you. To place an order we require a minimum 10% deposit (though some trailers can be more) and we'll advise you of an approximate pickup date of when your trailer should be ready. When you come to pick up your trailer please bring either cash or a bank check made out to PROLine Products LLC. We'll have all the paperwork ready and we'll even go over a checklist to inform you about the different features and maintenance items of your trailer. Before you leave we'll re-torque the lug nuts and put a 20 day temporary plate on your trailer to get you home. For more information see the Buying From Us page on our website.
Being a manufacturer of our own trailers we do not take any trailers in on trade.
There is no sales tax in New Hampshire but if your state does have a sales tax you will most likely have to pay that at the time of your trailer registration.
For deposits we can take Visa, Mastercard, Discover, cash, or check. For final payment of your trailer we request that you pay in cash or a bank check. We also have financing available through Sheffield Financial.
If a trailer that was originally made by PROLine Products LLC is damaged we are happy to help and get it back on the road however we DO NOT do any repairs on any other brand's trailers.
If you have a PROLine trailer and for any reason need a new axle for it please do give us a call and we'd be happy to help. If you're trailer is made by any other brand we do not carry any other brand's axles and all of PROLine's axles are custom built for us. They will not fit any other brand's trailer. If you're looking for an axle for another brand please visit Nuera and they can order an axle for you.
The overwhelming majority of our completed trailers are stored in a warehouse until they're purchased and picked up. If you come to check out trailers outside of business hours you won't see much and any trailers stored outside are locked in a gated area.
If you've lost the keys to your trailer we may have the keys you need in stock and if we do, we'd be happy to ship them to you for a small fee. Alternatively you can use this link to order as many keys as you'd like from the lock manufacturer. Feel free to give us a call with any questions!